Product Care

Looking after your shoes, bags and accessories properly will help preserve their appearance and extend their lifespan. Different materials require different care, so please follow the guide below according to the product material.

Overview

• Avoid contact with water, perfume, oil-based cosmetics, alcohol and abrasive cleaning agents.
• After each use, wipe your item gently with a soft cloth to remove dust and surface dirt.
• Make sure your item is completely dry before storing it.
• Store products in a dust bag or box in a cool, dry place away from direct sunlight.
• Avoid stacking heavy items on top of bags or shoes, as this may affect their shape.

Leather

• Clean leather gently with a soft dry cloth or soft brush.
• Avoid getting leather products wet. If the item becomes wet, absorb excess moisture with a clean cloth and allow it to air dry naturally.
• Do not use high heat, hair dryers or direct sunlight to dry leather.
• Handle leather with clean hands, as leather may absorb oil and grease.
• Store leather products separately in a dust bag or box to avoid scratches and marks.

Faux Leather

• Clean faux leather with a soft damp cloth, then dry with a clean soft cloth.
• Do not scrub, rub aggressively or use abrasive sponges.
• Avoid dry cleaning, strong chemicals and alcohol-based cleaners.
• Keep faux leather away from long-term heat and direct sunlight, as this may cause cracking.
• Store separately in a cool, dry place.

Suede

• Use a clean soft brush to gently remove dust and restore the surface texture.
• For small marks, use a clean suede eraser or soft pencil eraser with light pressure.
• Avoid water, rain and moisture. If suede becomes wet, allow it to air dry naturally away from heat.
• Store suede items in a dust bag or box away from sunlight and humidity.

Fabric

• Clean fabric products gently with a damp sponge or soft cloth.
• Do not rub with excessive force, as this may damage the material or change its texture.
• Allow fabric items to air dry completely before storage.
• Keep fabric products away from colour transfer, dark denim and rough surfaces.

Embellished Items

• Handle embellished products with extra care, as beads, crystals and decorative details may be delicate.
• Clean gently with a soft cloth lightly dampened with mild soap solution.
• Do not immerse embellished items in water.
• Store separately to prevent decorations from catching, scratching or pressing against other items.

Straw & Raffia

• Clean straw and raffia gently with a soft cloth or sponge.
• If needed, use a small amount of mild soap and wipe gently.
• Allow the item to air dry completely before storing.
• Do not crush or fold straw and raffia products, as this may affect their shape.

Nylon & Polyester

• Clean nylon and polyester with a damp sponge or soft cloth.
• Use mild soap if needed, then wipe away residue with a clean damp cloth.
• Do not use excessive force or harsh cleaning agents.
• Air dry completely before storing.

Velvet

• Velvet is absorbent and delicate. Blot liquid stains immediately with a clean absorbent cloth.
• Do not rub the surface, as this may damage the pile.
• Use a soft brush or damp sponge gently when cleaning.
• Allow velvet items to dry fully before storing in a dust bag or box.

Satin

• Remove loose dirt gently with a soft brush.
• Use a soft damp cloth with cool water only. Avoid hot water, as it may cause discolouration or shrinkage.
• Do not rub satin aggressively, as this may leave marks or water streaks.
• Avoid wearing satin products in wet weather.

Denim

• Clean denim with a soft cloth or sponge using cold water and mild soap.
• Do not scrub with excessive force.
• Air dry away from direct sunlight to help prevent fading.
• Store denim products separately to reduce the risk of colour transfer.

Faux Fur

• Clean faux fur gently with a damp sponge or soft cloth.
• Brush lightly with a soft bristle brush to remove surface dust.
• If the item becomes wet, blot with a clean dry cloth and air dry naturally.
• Do not use heat to dry faux fur.
• Store in a way that prevents the fibres from being flattened.

Metal & Jewellery

• Keep metal jewellery away from moisture, perfume, lotion and chemicals.
• Remove jewellery before swimming, exercising or working with your hands.
• If jewellery becomes wet, wipe it dry immediately with a soft cloth.
• Store each piece separately to avoid scratches, tangling and chips.
• Keep jewellery away from sunlight, humidity and bathroom storage areas.

Storage Tips

• Store items in their original box or a dust bag whenever possible.
• Keep products away from direct sunlight, moisture and heat.
• Use tissue paper or soft filling to help bags and shoes maintain their shape.
• Avoid placing dark-coloured items against light-coloured materials to reduce colour transfer.