Privileges Membership

My Account & Privileges

Find answers to common questions about creating an account, managing your profile, saving addresses and enjoying member privileges.

My Account

Do I need an account to shop?

No, you may shop as a guest. However, creating an account makes checkout faster and allows you to manage your orders, saved addresses and account details more easily.

What are the benefits of creating an account?

Checkout faster with saved billing and shipping addresses.
View your order status and order history.
Manage your account details in one place.
Receive updates about new arrivals, promotions and online exclusives where available.

How do I create an account?

Go to the My Account page and choose the registration option. Fill in your details and follow the instructions to complete your account setup.

How do I delete my account?

If you would like to delete your account, please contact customer support for assistance. Please note that account deletion may remove saved account information, order history and membership-related data, and this action may not be reversible.

How do I sign in to my account?

Go to the My Account page and enter your registered email address and password.

How do I reset or change my password?

If you forgot your password, use the password reset option on the sign-in page. A reset link will be sent to your registered email address where available.

To change your password while signed in, go to Account Details and update your password from there.

How can I edit or update my account details?

How can I edit or update my billing and shipping addresses?

Sign in to your account and go to Addresses. You can edit your billing and shipping addresses and save them for future orders.

Privilege Membership

How can I become a privilege member?

You may qualify for privilege membership after making a qualifying purchase with a registered account. Guest checkout orders may not qualify for membership benefits.

What privileges may members receive?

Member-only shopping updates.
A smoother checkout experience with saved account details.
Access to selected offers or promotional benefits where available.
Updates about new arrivals, trends and online exclusives.

How do I activate my member privileges?

Once you qualify, your membership status may be updated in your account. A confirmation message may be sent to your registered email address before benefits become available.

How do I enjoy my privileges?

Please sign in to your registered account before placing an order. Privileges may not apply if you check out as a guest.

Can I use my privileges immediately?

Member benefits may only be available after your membership has been activated. The qualifying order itself may not be eligible for immediate privilege use.

Can I enjoy my membership privileges in other stores or regions?

Membership benefits are generally linked to the account and store where the membership is registered. Benefits may not be transferable to other stores, countries or platforms.

Will my privilege membership expire?

Membership validity and benefits may vary depending on the programme rules. Please review the latest membership information shown on this website.

Terms & Conditions

Membership benefits are available only to registered customers.
Membership is non-transferable.
Benefits may not apply to sale items, selected exclusions, special projects, gift cards or promotional products unless stated otherwise.
Misuse of membership privileges may result in suspension or termination of benefits.
Programme terms, benefits and eligibility may be updated without prior notice.