Scam Alert

We are aware that fraudulent websites, social media accounts, advertisements, messages and emails may falsely claim to represent our store or use similar branding to mislead customers.

Please be advised that these unauthorised websites, accounts or messages are not associated with our store. We urge all customers to exercise caution and avoid making purchases, sharing personal information or sending payment through suspicious channels.

How to Identify Suspicious Activity

Fake Websites

Scammers may create websites that look similar to a legitimate fashion store and offer unrealistic discounts or limited-time deals. Always check the website address carefully before placing an order or entering payment details.

Fake Social Media Accounts

Fraudulent Instagram, Facebook, TikTok, Telegram or WhatsApp accounts may contact customers with fake promotions, giveaways, collaboration offers or product samples. Please avoid engaging with unknown accounts that ask for personal details, payment or verification codes.

Suspicious Emails

Be cautious of emails from unfamiliar domains, especially if they ask you to open attachments, download files, click unknown links or provide payment information. Do not open attachments from suspicious senders.

Fake Delivery or Payment Requests

Scammers may pretend to be delivery personnel and request extra payment, deposits or advance fees before delivering a parcel. Our store and authorised delivery partners will not ask you to make unofficial payments before delivery.

What We Will Never Ask For

• We will never ask for your account password by email, message or phone call.
• We will never ask you to send payment to a personal bank account.
• We will never request card details, verification codes or sensitive payment information through social media messages.
• We will never require you to download unknown third-party apps to receive offers or product samples.

How to Stay Safe

• Shop only through our official website.
• Check the website address before entering account or payment information.
• Avoid clicking suspicious advertisements or unknown third-party links.
• Do not share passwords, one-time passwords, card details or verification codes.
• Do not make payment outside the official checkout page.
• Do not open or download attachments from suspicious emails.

If You Encounter a Suspicious Website or Message

If you believe you have received a suspicious message, email, advertisement or link claiming to represent our store, please do not engage with it. Take a screenshot, save the website address or sender information, and contact customer support for verification.

If you have already made payment or shared sensitive information with a suspicious party, please contact your bank or payment provider immediately and follow local reporting procedures.

Report Useful Information

When reporting suspicious activity, please include as much information as possible:

• The suspicious website address or social media account name.
• Screenshots of messages, advertisements or payment requests.
• The date and time you received the message.
• Any product names, prices or order details mentioned by the suspicious party.

Your safety is important to us. Please stay alert and verify before making any purchase or sharing personal information.